Thair is an actual complaint form for parents. That national has a 100% guaranty on. More info later, let’s jump into this. We are talking about disagreements and not actual safety or YPT issues.
Parents get mad or upset for many reasons. • Personality or cultural differences • A preserved unfairness • Confronted with something that they don’t want • It’s just your turn…
Self-resolving conflict – this is a solution that is handled by the upset person over time. Cooperative Resolutions – First off, everyone in scouting and families of the scouts is bound by the scout oath and law. These are the ground rules which we live by. This is a foundation of trust and familiarity. • The most important skill as a leader is “Active Listening”. (Courteous) • A conscious effort to listen must be made to learn all the facts of an issue. • Filter out fealing statements or derogatory assumptions as these are the emotions and not the issue. • Don’t shut down or walk away. (Not Friendly, & Kind) • Determine if they want a response from you. They will ask when they’re ready, but they may not be ready to hear what you say. • Restating the issue may be needed to start a solution with understanding. • The most important question is “What do you want?” • The answer to this question is the solution to the conflict.
The Wood Badge “Managing Conflict” training is a good resource for leaders to handle conflicts. You should go to Wood Badge!
The complaint form with the 100% warranty is… The Adult Application! “Thiers no problem, if you’re part of the solution.”
Wood Badge is the premier training for all adult leaders in Scouting. Understanding the basics will help any adult leader appreciate this training. Here are two critical videos about Wood Badge that explains the basics and how after training beads are earned. This is your chance to pull a “Heinz 57” and “Catch-Up” too us.
Now the hard part? Making time to complete your ticket. A ticket is broken up into 5 parts. Setting up your tasks in a logical order with the calendar in mind. Your Troop 1 Guide for your patrol is still there. Contact your Troop Guide as they have resources to help. Making changes to your ticket may need to happen. Your patrol guide can help you in getting approvals. When you complete your ticket it’s time for you to get “beaded”.
♫ “Back to Gilwell O’Happy Land… I’m Going to work my Ticket if I can.” ♫
Wood Badge is the highest level of adult Scout leader training available in the World. The first Wood Badge training was organized by Francis “Skipper” Gidney and lectured by Robert Baden-Powell and others at Gilwell Park in the UK in September of 1919. The first course in America was held at Schiff Scout Reservation in 1948. Scouters wanting to take the course must be fully position trained with current YPT. All levels of Scouts BSA are encouraged to take this high-level training. Wood Badge is set up as a 6-day course. One full week or two full weekends of training. After completing the course members of Troop 1 start working their “ticket” to complete the training. On completion, the Scouter is awarded the Gilwell Wood beads, neckerchief, and woggle. Warning, this is high-level training. I have seen it change people’s point of view of the world. Your critter and patrol members will become a special part of your scouting life.